Telesales Operative – Parts Plus Aylesford

Salary: £32,000 basic | OTE: £35,000

Hours: Monday – Friday, with 1 in 2 Saturday mornings

Contract: Full-Time, Permanent

Are you passionate about delivering excellent customer service, building strong customer relationships and achieving sales targets? If so, we have a fantastic opportunity for you!

Allen Motor Group are currently looking for a motivated and customer-focused Telesales Operative to join our newly refurbished Parts Plus Centre in Aylesford.

In this role, you will play an important part in building and maintaining strong relationships with both new and existing customers, whilst working towards allocated sales targets. Reporting directly to the Centre Manager, you'll have the opportunity to put your automotive knowledge, sales skills and customer service experience to great use.

Why Join Allen Motor Group?

At Allen Motor Group, we believe in recognising and rewarding our team for their hard work and commitment. Alongside a competitive basic salary and attractive on-target earnings, you'll also enjoy a fantastic range of benefits, including:

• 30 days' holiday, including bank holidays, plus additional holiday entitlement that increases with length of service

• Fantastic discounts on MOTs, services and parts

• Life assurance benefit at no cost to yourself

• Up to £1,000 through our refer a friend scheme

• Full training and ongoing support to help you develop your skills and progress your career with Allen Motor Group

Do I Need Experience?

We're looking for someone who can bring enthusiasm, excellent customer service and strong communication skills to the team.

To be considered for this opportunity, you'll need previous automotive experience and experience using a parts catalogue.

You'll also have:

• Previous selling and influencing skills

• The ability to follow procedures, policies and instructions

• A genuine passion for delivering first-class customer service

• Fantastic communication skills

If you enjoy working with customers, building relationships and achieving results, this could be the ideal next step in your career.

Key Duties and Responsibilities

As a Telesales Operative, you'll play a key role in supporting the success of our Parts Plus Centre. Your responsibilities will include, but are not limited to:

• Processing the required number of incoming and outgoing calls each day to achieve set KPIs

• Accurately identifying parts to meet customer sales requirements

• Ensuring all systems are used correctly and accurately when searching for and ordering parts

• Delivering the highest standards of customer service at all times

• Ensuring all Parts Plus policies and procedures are followed

A Day in the Life of a Telesales Operative

Want to get a better feel for the role? Take a look at our Day in the Life of a Telesales video to gain an insight into the position.

Watch our Day in the Life of a Telesales video

Ready to Join Our Team?

At Allen Motor Group, we're committed to creating an inclusive workplace where everyone is respected, valued and encouraged to succeed. We welcome applications from people of all backgrounds and believe that every person has something valuable to bring to our team.

If you have the automotive experience, customer focus and drive to succeed, we'd love to hear from you.

Take the next step in your career with Allen Motor Group – apply now and join our Parts Plus team in Aylesford!